FAQ
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Where is your office located?
Family Ties Therapy is centrally located near University and Sprague in the Spokane Valley. Clients residing in Washington State are seen via Zoom.
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Is your office accessible for those with mobility challenges?
Unfortunately, not at this time. For clients who require accessibility, I am happy to provide teleheath services or referral to an office that is ADA compliant.
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Do you take insurance?
I am a private pay therapist and not in-network with any insurance provider at this time. Our practice provides superbills and works with Thrizer for OON reimbursement. We encourage you to check with your insurance provider first if you are hoping to receive reimbursement for OON benefits.
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What is your cancelation policy?
Please call or email at least 48 hours in advance if you need to cancel. Cancellations and re-scheduled session requests will be subject to a full charge if NOT RECEIVED AT LEAST 48 HOURS IN ADVANCE (unless there is an emergency or serious illness). This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you may lose some of that session time.
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How long does therapy take?
Therapy looks different for everyone. How long it takes depends on your goals and what you’d like to work on. Some people notice relief in just a few sessions, while others choose to stay in therapy longer for deeper support and growth.
Short-term therapy, like CBT, often focuses on specific concerns and may be last only 3 months. Longer-term therapy allows space to explore patterns, past experiences, and more complex emotional needs, and can continue for a year or more.
Along the way, your therapist will check in with you, adjust the plan as needed, and make sure therapy continues to support what matters most to you.
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I'm ready to start therapy now, why do a consult first?
I hear you! But finding the right fit with your therapist matters. Feeling safe, understood, and comfortable makes it easier to be open and do meaningful work together. A strong therapeutic relationship helps build trust and supports real change. If something doesn’t feel quite right, it’s okay to talk about it—therapy works best when it feels like a good match for you.
