FAQ

  • Where is your office located?

    Family Ties Therapy is located at 1403 S. Grand, Ste. 201S in Spokane, WA, . Clients residing in Washington State are seen via Zoom.

  • Is your office accessible for those with mobility challenges?

    YES! Our new location is ADA accessible for those with mobility challenges. Please park in the upper lot when visiting in person.

  • Do you take insurance?

    I am pleased to now accept Original Medicare. For clients with commercial insurance plans or Medicare Advantage Plans, I remain a private pay provider and am not in-network with commercial insurance companies. Our practice provides superbills and partners with Thrizer to help simplify out-of-network reimbursement. If you plan to use out-of-network benefits, I encourage you to contact your insurance provider to verify your coverage and reimbursement eligibility.

  • What is your cancelation policy?

    Please call or email at least 48 hours in advance if you need to cancel. Cancellations and re-scheduled session requests will be subject to a full charge if NOT RECEIVED AT LEAST 48 HOURS IN ADVANCE (unless there is an emergency or serious illness). This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you may lose some of that session time.

  • How long does therapy take?

    Therapy looks different for everyone. How long it takes depends on your goals and what you’d like to work on. Some people notice relief in just a few sessions, while others choose to stay in therapy longer for deeper support and growth.

    Short-term therapy, like CBT, often focuses on specific concerns and may be last only 3 months. Longer-term therapy allows space to explore patterns, past experiences, and more complex emotional needs, and can continue for a year or more.

    Along the way, your therapist will check in with you, adjust the plan as needed, and make sure therapy continues to support what matters most to you.

  • I'm ready to start therapy now, why do a consult first?

    I hear you! But finding the right fit with your therapist matters. Feeling safe, understood, and comfortable makes it easier to be open and do meaningful work together. A strong therapeutic relationship helps build trust and supports real change. If something doesn’t feel quite right, it’s okay to talk about it—therapy works best when it feels like a good match for you.